BACKGROUND
It is estimated that India needs over a million more trained nurses. Narayana Health, an Indian multi-specialty healthcare provider, is helping to fill that gap by building teaching hospitals and specialist nursing colleges, and training thousands of new nurses every year.

Narayana recognises that its patients spend the majority of their time with nurses rather than doctors, and that nurses are an integral part of its healthcare delivery. So it makes sense to invest in training and developing its large nursing team.

“If you look at a typical patient in a heart hospital, doctors do not even spend one per cent of the time with the patient throughout his stay. 99 per cent of the time, the patient is with the nurses. So nurses are an integral part of the high-tech health care delivery.”

Dr Devi Shetty, Founder and Chairman, Narayana Health

HOW CDC’S INVESMENT SUPPORTS NARAYANA HEALTH
CDC invested US$48 million in Narayana Health in 2014. The investment is supporting the growth of the company, enabling it to employ and train more staff, as well as increase access to and improve the affordability of specialist healthcare in India.

Capital from CDC is helping Narayana to build or expand hospitals in cities such as Kolkata, Lucknow, Bhubaneshwar and Bengaluru. Narayana currently employs over 12,500 people and the coming expansion is expected to create at least 8,000 additional jobs.

Narayana sees CDC as a particularly important investor due to our long-term horizon, and the fact that we share similar developmental missions.

“CDC is like us. They look at the long-term horizon, they look at making this world a better place to live. As long as it’s going to touch more people, and help more people, they are supportive.”

Dr Devi Shetty, Founder and Chairman, Narayana Health

HOW NARAYANA HEALTH SUPPORTS GOOD QUALITY JOBS
Neethu Robin works at Narayana’s cardiac hospital in Bengaluru. She gained her initial nursing qualification from the Narayana College of Nursing. She then went on to work as a fully qualified staff nurse at Narayana.

Since then she has benefitted from the continuous training on offer from the nursing education department. She hopes that in the future, the training that she receives at Narayana will enable her to reach a senior nursing role.

“There is continuous education going on, it’s not just about initial training. Even though we know the basics, there is continuous education for the staff nurses so that the best care is being delivered to the patient.”

Neethu Robin, Staff Nurse, Narayana Healthhealthcare-workers-india

Jency Susan George started working at Narayana Health in 2010 as a staff nurse. She has received various types of training at Narayana, including a specialised cardiac nursing course, which has enabled her to provide better cardiac nursing care.

As a result of her training, Jency has now progressed to become a clinical instructor. She’s training the next generation of nurses, and feels that she can have more impact through passing on her knowledge to other nurses.

“If we teach our nurses, they will be able to give that competent, holistic patient care to the patient. My view is that whilst I can take care of one patient, if I teach someone, I can help ten people take care of ten patients.”

Jency Susan George, Clinical Instructor, Narayana Health